CARD PRODUCTION AND RELEASING SPECIALIST
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Position Title: Card Production & Releasing Specialist
Job Summary
- Performs identification and review of undelivered cards returned to CBS and oversees their timely dispatch to our couriers and subsequent deliveries to meet the required TAT
- Monitors actual delivery of cards and performs real time coordination with Couriers and Cardholders as needed to ensure delivery.
- Provides timely resolutions of problems raised and feedback to stakeholders concerned. Ensures timely release of SMS notifications as scheduled and helps manage incoming and outgoing email communications.
Qualifications
- Bachelor’s degree graduate
- Proficient in various software applications including MS Word, Excel, and PowerPoint.
- Has good written and oral communication skills
- Has good time management and coordination skills
- Can collaborate and work effectively with Cross Functional Teams and Units
- Detail oriented and organized
- Can provide and generate reports in a timely manner.
- Flexible and can multi task
- Experience in handling Third Party Service providers is an advantage.
- Must be willing to report 100% onsite
Other Details:
Rank: Rank and File
Unit: CBS - Operations Group | Card Operations Department | Card Production and Releasing Section
Location: Metrobank Card Center, Makati City