Account Services Officer

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Position Title: Account Services Officer

Role Opportunities: 

• Learn how to streamline different processes, improve ideas, and identify knowledge gaps
• Ensure consistent implementation of the Bank’s Money Laundering and Terrorist Financing Prevention Program (MLPP)
• Know how to coach and mentor team members and provide one on one feedback session as needed

Job Summary:

• Responsible for the timely, efficient and quality delivery of all transactions associated within the CPD-Account Services Department processes and activities meeting service level agreement standards.

Qualifications:

• Must have at least 5 years of branch experience handling branch processes and centralization
• Must have experience in branch process improvements implementation
• Knowledge in  Microsoft Office
• Excellent Oral & Written Communication Skills
• Must have good analytical and problem-solving skills

Other Details:

• Business Unit: Branch Banking Sector | Customer Engagement Group | Centralized Processing Division
• Rank: Junior Officer
• Location: Metrobank Plaza, Makati