Automation Support Specialist

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Position Title: Automation Support Specialist

Job Summary:

Facilitate IT-related requests such as but not limited to the creation and monitoring of ITSP tickets and eRSA tickets to support RPA automation initiatives, creation and monitoring of FFE and other supplies for both IT and Non-IT related request, and initiates regular inventory of IT and Non-IT equipment

Role Exposure:

• Get to coordinate with  business units for the approval of RPA documents

• Improve your communication and customer service skills by providing first level assistance to users in understanding, navigating, and utilizing automation

• Advance your knowledge in process automation

Qualifications:

• Bachelor’s Degree in Information Technology, Computer Science, or equivalent

• With above average communication skills (written and verbal)

• Knowledgeable in VB.Net/C# and VBA Macro Programming is a must

• With strong attention to detail

• Has strong interpersonal skills and can work well with others

Other Details:

Rank: Staff

Unit: Operations Group | Strategic Support and Transformation Division

Location: Metrobank Plaza, Makati