Automation Support Specialist

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Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.  

With Metrobank, a meaningful life is within your reach

 

Position Title: Automation Support Specialist

                                                      

Job Summary:

Facilitate IT-related requests such as but not limited to the creation and monitoring of ITSP tickets and eRSA tickets to support RPA automation initiatives, creation and monitoring of FFE and other supplies for both IT and Non-IT related request, and initiates regular inventory of IT and Non-IT equipment

 

Role Exposure:

  • Get to coordinate with  business units for the approval of RPA documents

  • Improve your communication and customer service skills by providing first level assistance to users in understanding, navigating, and utilizing automation

  • Advance your knowledge in process automation

 

Qualifications:

  • Bachelor’s Degree in Information Technology, Computer Science, or equivalent

  • With above average communication skills (written and verbal)

  • Knowledgeable in VB.Net/C# and VBA Macro Programming is a must

  • With strong attention to detail

  • Has strong interpersonal skills and can work well with others

 

Other Details:

Rank: Staff

Unit: Operations Group | Strategic Support and Transformation Division

Location: Metrobank Plaza, Makati