Automation Support Specialist
Be #InGoodHands with Metrobank
Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.
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Position Title: Automation Support Specialist
Job Summary:
Facilitate IT-related requests such as but not limited to the creation and monitoring of ITSP tickets and eRSA tickets to support RPA automation initiatives, creation and monitoring of FFE and other supplies for both IT and Non-IT related request, and initiates regular inventory of IT and Non-IT equipment
Role Exposure:
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Get to coordinate with business units for the approval of RPA documents
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Improve your communication and customer service skills by providing first level assistance to users in understanding, navigating, and utilizing automation
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Advance your knowledge in process automation
Qualifications:
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Bachelor’s Degree in Information Technology, Computer Science, or equivalent
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With above average communication skills (written and verbal)
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Knowledgeable in VB.Net/C# and VBA Macro Programming is a must
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With strong attention to detail
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Has strong interpersonal skills and can work well with others
Other Details:
Rank: Staff
Unit: Operations Group | Strategic Support and Transformation Division
Location: Metrobank Plaza, Makati