Business Support and Services Manager

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. 

With Metrobank, a meaningful life is within your reach!


Position Title:  Business Support and Services Manager


Job Summary:  

The role is responsible for supporting strategic plans based on growing revenue, market share and productivity.  The role shall also focus on portfolio growth in a competitive environment whilst not compromising the retention of the existing customer base or service level agreements, and is likewise required to maintain relationships with various departments within MCC, Metrobank, and third party service providers, involving being conversant with all merchant procedures, products, and systems.


Role Exposure:

  • Level up your people management skills as you lead a team of customer-focused Collections Associates.
  • Build and sustain your relationships and networks with different internal business units and external partners.



  • Has a background in business analysis with some project management experience
  • Must have working knowledge of MS Office applications (Word, Excel, and PowerPoint)


 Other Details:

Rank: Junior Officer

Unit: Consumer Business Sector – Merchant Acquiring Division

Location: Metrobank Card Center, Makati City