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CBS - HEAD, BUSINESS PERFORMANCE MANAGEMENT

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Position Title: Head, Business Performance Management

 

Job Summary:

  • The Head of Business Performance Management is responsible for leading the sector-wide planning, monitoring, and governance of key business performance indicators across the product lines of the Consumer Business  Sector.
  • This role collaborates closely with CBS senior leadership to translate strategic priorities into measurable outcomes, provide forward-looking performance insights, and enable disciplined decision-making through robust performance management frameworks.
  • Identifies drivers of revenue growth and provides insights for revenue optimization and cost minimization
  • Performs cost analysis and assists the business to make sound decisions in terms of budget utilization
  • Manages the planning and execution of the annual budget planning exercise of the sector

 

Specific Duties & Responsibilities:

  • Leads the design and execution of the Consumer Business performance management framework – on a product-, segment-, and sector-level - ensuring alignment with overall business strategies and financial plans.
  • Partners with business and finance leaders in annual budget planning, target setting, and periodic forecasting of key business and financial KPIs.
  • Establishes performance review cadences (monthly, quarterly, and ad-hoc) to track progress, identify risks and opportunities, and recommend corrective actions
  • Provides actionable insights and forward-looking analysis to support strategic and tactical decision-making
  • Identifies emerging trends, performance drivers, cost drivers, and gaps versus targets (including deviations), and proactively recommends improvement initiatives
  • Supports Sector Head with concise performance dashboards, scorecards, and briefing materials
  • Provides timely and relevant management information on a regular (e.g., daily, weekly, monthly) basis focusing on key financial result areas and performance indicators
  • Manages regular forecasts (trajectory) of financial  performance of the sector based on revised assumptions, recent trends, directions, and/or actual figures
  • Implements financial control policies, processes and procedures for the business, particularly on expense management
  • Partners with CBS business units on post implementation review of the financial performance of implemented initiatives
  • Builds and maintains a network with the CBS leaders to ensure consistency of approach and communication of budget agenda items
  • Handles other business performance and strategic support related functions as may be assigned on an ad hoc basis

 

Qualifications:

  • College graduate of any business, statistical or mathematical course.
  • Must have 10-12 years of experience in business planning and in guiding individuals toward goal achievement using negotiation, teamwork/collaboration, motivation and staff development skills including ability to act as a role model within the organization
  • Demonstrates ability to plan and can handle multiple tasks/projects simultaneously while meeting deadlines and maintaining standards of quality.
  • Good interpersonal skills with a high capacity to liaise with various external and internal offices.
  • Excellent communication and presentation abilities
  • Strong working knowledge of MS Word, Excel, and PowerPoint
  • Excellent analytical competencies especially in working with various types of financial data and market information and developing strategic papers and high level management reports
  • Strong critical, creative and strategic thinking based on data
  • Ability to work with various levels in the organization and present ideas to Senior Management Team
  • Must be detail oriented with superior follow through capabilities

 

Other Details:

Rank: Senior Officer

Unit: Consumer Business Sector – Decision Management Division

Location: Metrobank Card Center, Makati City

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