DELIVERY MANAGER

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Position Title:  Delivery Manager

Job Summary: The Delivery Manager is responsible for the technical delivery and dependency management through close collaboration with P11 stakeholders (i.e. Product Owner, Service Designer, Production Engineering, Shared Services) as well as other cross-functional units within the organization (i.e ITG, ISD etc.) The delivery manager performs SCRUM Master duties and responsibilities to the SRUM team in addition to developing the project plan, scope, estimates, timelines and manage the implementation of technical projects using project management methodologies (waterfall or agile) to ensure on-time delivery while meeting business requirements and ensuring compliance to process and technical standards. The Delivery Manager is responsible for ensuring that project milestones and deliverables are fulfilled as committed, that roadblocks, risks, and issues are managed in a timely manner, and that implementation is done in compliance to the IT Governance framework.

Role Exposure:

• Facilitate effective project planning, execution, and delivery while ensuring adherence to SCRUM principles and practices as a SCRUM Master.
• Coordinate cross-functional teams, lead daily stand-ups, manage backlog, and promote agile methodologies as a SCRUM Master.
• Works with the Product Owner/Manager, the working team, and collaborates with cross-functional teams within the bank and external organizations to establish project timelines and delivery and dependency planning.
• Assist the Product Owner in prioritization of projects as part of the business planning/ demand planning cycle
• Provides weekly updates on the project Book of Work and when necessary, re-scopes the projects and updates project plans accordingly
• Identifies and/or assigns project tasks to individual members of the project team and ensures the timely availability of each output.
• Files and facilitates BAU requests and escalations needed to move the project forward.
• Schedules and facilitates conversations with bank partners to discuss project requirements and requests and to ensure delivery roadblocks are managed. 
• Identifies and manages delivery and dependency risks and issues.
• Ensures that our practice adheres to IT Governance framework and other relevant regulatory and compliance requirements
• Works with Domain leads and Business Systems in establishing and improving our practices, particularly in software development, project management, and related bank process integration
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional society.