Digital Strategy Compliance Manager
JOB SUMMARY :
The Digital Strategy Compliance Manager is responsible for developing standard operating procedures, documenting program policies, ensuring compliance and audit-readiness, and establishing business process communication along with program managers, business units, and other relevant stakeholders of the bank.
Compliance and Operations Role
- Ensure the timely and complete preparation, filing, processing and approval of all compliance and audit-relevant documentation for review during the project life-cycle
- Document audit and compliance reviews
- Support in resolving audit related findings by Control units of the bank
- Align with Control units of the bank to make sure that the team is audit-ready
- Keep abreast with the latest relevant trends and compliance measures that could potentially impact the existing digital platforms and solutions managed by the team
- Review policies and procedures for upcoming projects to make sure that it’s aligned with existing bank standards and policies.
- Participate in risk assessments and make recommendation to mitigate potential risks or conflict according to the bank standards
- Document compliance assessment results and review information from investigations to ensure resolutions are satisfactorily implemented or determine if further action is necessary
- Participate in negotiating resolutions
- Develop methodologies and monitoring strategies to ensure compliance
- Prepare reports and presentations pertaining to compliance updates
- Help respond to potentially critical compliance issues and violations, or consults with the team on appropriate responses.
Development Role
- Lead the development and management of the necessary Policies and Procedure (P&P), Standard Operating Procedures (SOP), and other compliance documents for the digital platforms and projects that are managed by the Digital Strategy Team
- Collaborate with the various business units and cross-functional groups in implementing the group’s strategies and initiatives
- Support the program managers in business case preparation for each initiative to make sure that its objectives align with established policies and regulations
- Manage internal and external stakeholders to deliver the necessary results
QUALIFICATIONS :
- Has analytical and evaluative skills
- Has strong attention to detail
- Preferably with Contracts/Compliance/Policy Management background.
- Familiarity with Banking / Financial related products is a plus
- Team player and must able to multitask to meet deadlines
- Highly developed oral and written communication skills
- Proficient in Microsoft office applications and other relevant tools and software
- Hands-on with a can-do attitude, results driven and problem-solver
- Self-starter and resilient with ability to work independently with multiple teams
- Ability to learn fast, self-learn and get in the details of a technical topic
- Good stakeholders’ management at all levels with ability to build consensus
- Able to interact effectively with all levels of the organization
- Possess the maturity to handle sensitive information and data effectively
- With strong knowledge of procedural documents with the ability to identify gaps in processes and offer constructive suggestions for solutions
- Experience in risk management is encouraged
- With knowledge of bank regulatory compliance and controls
- Familiarity with industry practices and professional standards
- Bachelors Degree holder in Business Administration or other related courses
OTHER DETAILS :
Unit : Consumer Business Sector - Digital and Business Transformation Unit
Location : MCC Center, Ayala Avenue Makati City