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E-Banking Division Support Specialist

Be #InGoodHands with Metrobank

 

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

 

 

With Metrobank, a meaningful life is within your reach!

 

 

Position Title: Electronic Banking Division Support Specialist

 

 

Job Summary:

 

  • Monitor and verify results of matching of List of ATM Withdrawal (LAW) and electronic journal (EJ) file via macro tool daily

  • Identify shortages due to dispensed without debit, if any, from the results of above mentioned process. Once validated, process the following: 

            ○ Debit adjustment through batch process in coordination with Settlement Department or debit adjustment through the affected client’s BOA

            ○ Prepare debit advice and endorse to RFD officer

  • Once confirmed, the officer to forward the same to other local banks.
    Investigation of overage or shortage incurred by branches/CMSUs reported through submission of ATM/CAM/CRM balancing sheet or through summary received from BRAD/SAD via e-mail

  • Gather all affected ATM/CAM/CRM balancing sheet received via e-mail and run through the overage/shortage verification excel macro tool

  • Conduct further verification for discrepancies not reversed/ resolved from the result of above mentioned process

  • Identify actual cash shortages, if any. Endorse results of verification to RFD officer for checking & coordination with the affected branch/CMSU as well as BRAD/SAD

  • Coordinate with BRAD/SAD for confirmation of booking.

  • Reply to e-mails from branches/SAD/BRAD once verification/ investigation are done

  • Update monitoring summary daily

  • Re-process CBS cut off totals via RPA whenever necessary

  • Save ATM CBS & CAM CCS received from branches & CMSUs via Email Attachment Puller (EmAP)

  • Prepare weekly DCFC summary of data for RFD

  • Prepare monthly reports such as KRI and RFD MIS

 


Qualifications:

 

  • Preferably graduate of business or finance course

  • Effective communication, presentation, and analytical skills

  • Able to work in a fast-paced & to do effective time management

  • Ability to meet deadlines

  • Branch Teller work experience is a plus

  • Fresh graduates and young professionals are welcome to apply

 

 

Other Details:

Rank: Rank and File
Unit: Branch Banking Sector
Office Location: GT Capital Tower, Ayala Avenue, Makati City

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