E-Banking Division Support Specialist
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Position Title: Electronic Banking Division Support Specialist
Job Summary:
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Monitor and verify results of matching of List of ATM Withdrawal (LAW) and electronic journal (EJ) file via macro tool daily
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Identify shortages due to dispensed without debit, if any, from the results of above mentioned process. Once validated, process the following:
○ Debit adjustment through batch process in coordination with Settlement Department or debit adjustment through the affected client’s BOA
○ Prepare debit advice and endorse to RFD officer
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Once confirmed, the officer to forward the same to other local banks.
Investigation of overage or shortage incurred by branches/CMSUs reported through submission of ATM/CAM/CRM balancing sheet or through summary received from BRAD/SAD via e-mail -
Gather all affected ATM/CAM/CRM balancing sheet received via e-mail and run through the overage/shortage verification excel macro tool
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Conduct further verification for discrepancies not reversed/ resolved from the result of above mentioned process
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Identify actual cash shortages, if any. Endorse results of verification to RFD officer for checking & coordination with the affected branch/CMSU as well as BRAD/SAD
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Coordinate with BRAD/SAD for confirmation of booking.
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Reply to e-mails from branches/SAD/BRAD once verification/ investigation are done
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Update monitoring summary daily
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Re-process CBS cut off totals via RPA whenever necessary
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Save ATM CBS & CAM CCS received from branches & CMSUs via Email Attachment Puller (EmAP)
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Prepare weekly DCFC summary of data for RFD
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Prepare monthly reports such as KRI and RFD MIS
Qualifications:
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Preferably graduate of business or finance course
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Effective communication, presentation, and analytical skills
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Able to work in a fast-paced & to do effective time management
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Ability to meet deadlines
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Branch Teller work experience is a plus
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Fresh graduates and young professionals are welcome to apply
Other Details:
Rank: Rank and File
Unit: Branch Banking Sector
Office Location: GT Capital Tower, Ayala Avenue, Makati City