Fraud Officer

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Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. 

 

With Metrobank, a meaningful life is within your reach!

 

 

Position Title: Fraud Officer

 

Job Summary:  

The role is primarily responsible for identifying potential fraudulent transactions, validating suspicious transactions and/or requests with the cardholder or merchant, and prevents additional suspicious transactions while ensuring that the high level of customer service is maintained when interacting with the client. He/she is responsible for analyzing and providing sound disposition on cases flagged by different fraud detection tools and cases endorsed by other units. The role is also expected to provide process improvement initiatives and implement strategies to combat Fraud.

 

Role Exposure:

  • Deepen your knowledge on prepaid/credit card fraud
  • Develop your analytical skills
  • Enhance your interpersonal skills with internal and external clients
  • Grow your career in Fraud Management Section (AFC-CBS)

 

Qualifications:

  • 1-2 years experience in fraud management from a bank or credit card company
  • Knowledge on PRIME application is an advantage

Other Details:

Rank: Junior Officer

Unit: Consumer Business Sector – Credit Operations Group

Location: Metrobank Card Center, Makati City