Fraud Officer

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Position Title: Fraud Officer


Job Summary:  

The role is primarily responsible for identifying potential fraudulent transactions, validating suspicious transactions and/or requests with the cardholder or merchant, and prevents additional suspicious transactions while ensuring that the high level of customer service is maintained when interacting with the client. He/she is responsible for analyzing and providing sound disposition on cases flagged by different fraud detection tools and cases endorsed by other units. The role is also expected to provide process improvement initiatives and implement strategies to combat Fraud.


Role Exposure:

  • Deepen your knowledge on prepaid/credit card fraud
  • Develop your analytical skills
  • Enhance your interpersonal skills with internal and external clients
  • Grow your career in Fraud Management Section (AFC-CBS)



  • 1-2 years experience in fraud management from a bank or credit card company
  • Knowledge on PRIME application is an advantage

Other Details:

Rank: Junior Officer

Unit: Consumer Business Sector – Credit Operations Group

Location: Metrobank Card Center, Makati City