Head, Data Processing Department
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Position Title: Head, Data Processing Department
Job Summary:
Manages and monitors the overall operations of the team for the designated centralized processes and ensures that all tasks are executed with consistency, efficiency and compliance of the governing policies and procedures throughout its life cycle.
Job Responsibilities:
- Helps in maintaining, developing, defining and improving CPD’s project governance and transformation model and ensures scope is followed.
- Reviews, revalidates and evaluates activities of the department ensuring integrity of overall model is maintained. Reports and provides recommendations to Division Head and Group Head.
- Provides leadership and assistance to team leads and members as well as other CPD partners. Works closely with them in tracking variances between overall target and forecast benefits.
- Ensures effective benefits realization process is in place for the projects and processes within the department. Evaluates department performance and recommends strategies for performance improvement.
- Identifies the department’s business needs and opportunities, establishes business priorities and allocates resources to maximize business efficiencies.
- Ensures BCP, audit and compliance requirements are met.
- Drives continuous improvement through training initiatives and process improvement.
- Facilitates and liaises with CPD teams and partners to define and execute mid and long-term strategies aimed at improving efficiencies, standardizing and optimizing processes, improving customer experience, reducing inherent risk and strengthening control.
- Assists the Division Head in carrying out the administrative requirements of the Division.
- Collaborates with the Division Head and other Department Heads in working with different client servicing business units of the bank in evaluating, analyzing and identifying low value and repetitive activities and other processes that can be taken up for centralized processing.
- Responsible for crafting and updating of bank policies and procedures necessary and applicable to the division’s functions.
- Handle special projects not necessarily within specialization as assigned by Division Head.
Risk And Control
- Strictly adhere to established Bank regulatory requirements and updates, as well as prescribed BSP regulations.
- Ensures consistent implementation of the Bank’s Money Laundering and Terrorist Financing Prevention Program (MLPP), strictly comply with all his/her AML/CFT responsibilities as provided under the relevant Bank policies and procedures.
- Ensures timely and proper resolution of identified AML/CFT issues and perform other related functions that may be assigned from time to time in connection with identification, assessment, monitoring control and reporting of AML/CFT risks and ensuring Bank’s compliance with applicable AML/CFT laws, rules and regulations, latest trends and best practices.
People
- Coaches and mentors Team Leaders and other members of the department depending on tenure and potentials.
- Identifies skill gaps and provides appropriate training.
Others
- Performs functions that can be assigned by the management from time to time
Other Details:
Rank: Junior Officer
Unit: Branch Banking Sector / Strategic Support Unit / Business and Customer Insights Division / Business Performance Management Department
Location: GT Capital Tower, Ayala Avenue, Makati