Head, Fraud E-Channel Support

Position Title: Head, Fraud Detection and Prevention for Secured Portfolio and Credit Card E-Channel

Job Summary:

The position is primarily responsible in managing the credit cards fraud in e-channel, particularly for Metrobank App (MBOA) and Metrobank Online (MBO).

The scope of the responsibility includes alignment of all KPIs and controls covering fraud risk for cards, personal loans, auto and home loan. In addition, he will handle the performance monitoring and optimization of various tools such as Falcon, Intuition and the new loan origination system.  

Qualifications:

• Bachelor’s degree holder; preferably graduate of a business course
• Has background on Falcon System preferred
• At least 5 years of experience in fraud management from a bank holding a senior managerial role
• Knowledge of MS Word, Excel, and Powerpoint 
• In-depth knowledge of credit card business (advantage if knowledgeable in Authorizations, Fraud, and Chargeback Systems)

Other Details:
Rank: Senior Officer
Unit: Consumer Business Sector - Credit Operations Group
Work Setup: 100% Onsite - MCC, Ayala Ave, Makati City