Marketing Ops Officer - Office Management
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Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.
Position Title: Marketing Operations Officer – Office Management
Role Exposure:
- Develop an in-depth understanding on the analytics, branding, communication, technology, and marketing operations of the Bank
- Hone your leadership skills and build a competitive profile for a rewarding career as an officer of the Bank
- Take part in an extensive career progression and learn from the best Bankers in the industry
Job Summary:
He/she will be responsible for:
- Provides administrative and office support to the Chief Marketing Officer.
- Responsible for general office management and team admin requirements.
- Over-all lead of the group’s Engagement Committee.
Specific Duties & Responsibilities
- Admin and Office Management
- Responsible for coordinating with the GT Tower Office and General Services Group (GSG) for all office-related requests (e.g., repairs, maintenance, construction, modification)
- Ensure facilities are in order (electricity, water) with GSG or GT admin
- Coordinates with IT/Info Sec to address issues on access and connectivity
- Asset and Budget Management
- Maintains the inventory of assets of the group and controls the assignment and disbursement
- Ensures that all requests are within budget
- Handles and controls the FFE requests
- Maintains a good level of inventory of office supplies
- Handle reimbursement filing and payment requests
- People Engagement
- Leads the engagement committee and ensures that the activities implemented supports the KRA of the group for the year as well as the values that the group is promoting within the team.
- Leads the organization of the annual Impact Sessions (Team building and cascade of group directions)
- Enablement of existing employees and new hires – access to tools, bank emails, whitelisting, e-learning, WebRSA)
- Supports the team through activities that will help support better Metrovoice results
- Learning and Development
- Coordinates and enables the team in implementing Learning Sessions that will help the team gain new knowledge and insights
- Compliance Function
- Compliance to Business Continuity Plan (BCP) and call tree documentation
- Emergency Response Team (ERT) management
- Monitor mandatory leave and other compliance requirements
- Compliance of team members on the required mandatory leave and eLearning
- Others: Support the Group Head and Leadership Team
- Assist the CMO and the Leadership team on all other requirements (documentation, handling of confidential matters, coordination, meetings with Sector Heads and other working teams within the bank etc)
Qualifications
- Possess a minimum of 5-10 years of relevant work experience, preferably within the marketing agencies or financial institution
- Strong communication, stakeholder management, organization, and attention-to-details skills
- Demonstrated maturity and reliability in managing projects, operations, budget, and confidential information
- Exceptional project management skills, including the ability to coordinate and collaborate with cross-functional teams
- Proficiency in leveraging marketing tools and technologies to enhance event outcome
- A creative mindset with a keen eye for detail, ensuring that project leave a lasting impression
- Experience in post-project analysis and reporting to measure the impact and improve future strategies
Other Details:
Rank: Junior Officer
Business Unit: Analytics, Brand, Communications And Marketing Technology Group
Office Location: GT Tower, Makati