People & Market Insights Officer

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Position Title: People & Market Insights Officer

Specific Duties & Responsibilities:

As our People & Market Insights Officer, you're not just collecting data – you're crafting the future. You'll be instrumental in supporting our leadership by:

• Transforming Business Challenges: Expertly translating complex business questions into clear, actionable research objectives.
• Driving Actionable Outcomes: Ensuring that every research initiative delivers tangible, impactful results that support our strategic goals.
• Orchestrating Research Initiatives: Managing a diverse portfolio of research projects, from inception to delivery, occasionally leading smaller-scale projects that drive significant value.
• Empowering Decision-Making: Providing the crucial market and consumer understanding that informs strategic decisions across the organization.

Qualifications:

• Academic Excellence: A Bachelor's degree in Marketing, Business, Statistics, Economics, or a closely related quantitative field.
• Industry Acumen: Proven experience gained directly from a Market Research agency, giving you an insider's perspective on best practices.
• Customer-Centric Mindset: Demonstrated exposure to the client side of research, understanding their needs and how to deliver impactful solutions.
• Analytical Prowess: A strong background in market research and data analysis, with a track record of deriving deep, actionable insights from complex datasets.
• Tool Proficiency: Expert-level command of essential analytical tools and software, including Excel, SurveyMonkey, Google Analytics, PowerBI, Tableau, and more.
• Communication Champion: Exceptional verbal and written communication skills, with the ability to present complex information clearly and persuasively.
• Collaborative Spirit: A natural team player who excels in a collaborative environment, contributing to collective success.
• Detail-Oriented & Organized: Possessing a meticulous attention to detail and superior organizational skills, ensuring accuracy and efficiency in all your work.
• Project Management Savvy: The ability to skillfully manage multiple projects concurrently and consistently meet tight deadlines.

Other Details:

Rank: Junior Officer

Unit: Analytics, Brand, Communications and Technology Group / Strategic Insights and Special Projects Division

Location: GT Tower, Makati City