Apply now »

Policy Specialist

Be #InGoodHands with Metrobank

 

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

 

With Metrobank, a meaningful life is within your reach!

 

 

Position Title: Policy Specialist

 

 

Job Summary:

Facilitate the review of the Bank’s policies and procedures (P&Ps) and contribute to ensuring that P&Ps are aligned with the Bank’s overall strategy, promote good risk management, consistent with the best practices in process design and policy development, and compliant with external regulations. 

 

Role Exposure:

  • Review policies, circulars, implementing guidelines, workflows, advisories/announcements, forms drafted by the Business Unit as to its contents and writing standards.

  • Ensure that the draft P&P is consistent with related policies and procedures, identifying and addressing any discrepancies to maintain uniformity and coherence in policy handling and implementation

  • Facilitate the review process with all stakeholders and control units to ensure complete feedback and sign off

  • Mediate between business units with competing policy requirements, works to achieve resolution, and, where necessary, discuss/escalate the issue to the Department Head

  • Prepare and compile responses to comments/issues raised by stakeholders and control units and secure responses from the proponent-BU.

  • Ensure that final approval for P&Ps is secured from the relevant approving authority before dissemination to the branches and other impacted business units

  • Prepare and maintain a comprehensive archive of all P&P-related documents, including drafts, approvals, and comments ensuring traceability and for ease of retrieval.

  • Maintain and regularly update the Project Monitoring Tool (PMT) to track the progress, status, and timelines of all P&P projects and initiatives

  • Gain an understanding of policies and procedures related to area of assignment and a working knowledge of such for all other areas of bank operations, features and functionalities of the Bank’s systems and applications, products and services, to ensure the P&P documentation aligns with system capabilities, product offerings and operational constraints.

  • Monitor and report project status and periodic updating progress to Department Head, team members, and client counterparts.

  • Act as representative of the Department in meetings with business units

  • Perform other related duties as assigned from time to time

 

Qualifications:

  • Bachelor’s Degree in any field.

  • Experience and expertise in retail banking/branch banking operations

  • Proficient in MS Office – Word, Excel, Powerpoint

  • Strong working knowledge of the relevant banking regulations set forth by BSP

  • Advanced level of verbal and written communication skills

  • Advanced level of organizational skills, attention to details and;

  • Ability to communicate and collaborate with business stakeholders of varying seniority levels is an advantage 

 

Other Details:

Rank: Junior Officer
Office Location: GT Tower, Ayala Avenue corner H.V. Dela Costa Street, Makati City

 

Apply now »