Policy Specialist

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Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

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Position Title: Policy Specialist


Job Summary:

  • Conducts research and studies to develop and propose improvements to the Bank’s policies, procedures, and organization covering areas that are of moderate    to high complexity and broad organizational impact.
  • Contributes to ensuring that policies and procedures are aligned with the Bank’s overall strategy, promote good risk management, consistent with the best   practices in process design, and policy development, and compliant with external regulations.
  • Serves as a resource for identifying and interpreting Bank policy for his or her area of assignment/specialization (in particular) and for banking operations (in general)


Role Opportunities: 

  • Contribute in ensuring that process, policies, and procedures are aligned with the vision, strategic direction, and objectives of the Bank
  • Learn to design, write and update operating manuals, policies, and procedures, implementing guidelines, workflows, advisories and forms
  • Assist client counterparts and/or participate in teams working on projects



  • Must have at least two years of experience in branch or operations
  • Must be skilled in business writing and facilitation
  • With background in process engineering and driving continuous improvement
  • Knowledge in  Microsoft Office
  • Excellent Oral & Written Communication Skills


Other Details:

Rank: Junior Officer

Unit:  Engagement Group/ Business Systems Division

Location: Metrobank Plaza, Makati City