Process Excellence Officer

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Position Title: Process Excellence Officer


Job Summary: 

The Governance Officer performs knowledge build-up of and governance over the Division’s fulfillment of regulatory, bank policy and product design and development good practices requirements; engagement with Compliance, Risk and Audit functions within the Bank for necessary alignments and policy/process adjustments related to product design and development; development and enhancement of the Governance Unit’s processes; and, back-up for business systems functions.


Role Exposure:

  • Design, review and improve policy, processes, templates/tools on governance processes
  • Build-up the Division’s knowledge base on regulation related to product design and development 
  • Be part of a diverse group that promotes personal leadership while maintaining an environment of work-life happiness and camaraderie 



  • With at least 3 years of experience process alignment and improvements
  • With exposure in engaging with the appropriate Bank internal partners (e.g.  Compliance, Risk and Audit functions) for advisory support 
  • Preferably with experience in conducting training on governance processes to Division team members


Other Details: 

Rank: Junior Officer

Unit: Digital Banking Division 

Office Location: PsBank Building, Makati City