Project Management Officer
Be #InGoodHands with Metrobank!
Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!
Position Title: Project Management Officer
Job Summary:
- Plays a critical role in ensuring the successful execution of a large scale digital transformation initiative within the bank
- Responsible for establishing and managing project governance frameworks, providing centralized support to the project team, and driving continuous improvement across the program
- Works closely with senior leadership, delivery managers, and cross-functional teams to ensure projects are delivered on time, within scope, and on budget
Role Exposure:
- Establish and maintain project governance framework
- Develop and implement robust project governance processes, including templates, checklists, escalation procedures, among others
- Define and track key performance indicators (KPIs) for all work streams within the program
- Ensure compliance with internal (organizational) and external (regulatory) standards, where applicable
- Centralized project support
- Provide centralized support to project work streams across the program, including access to resources, tools, and best practices
- Facilitate knowledge sharing and collaboration among project work streams
- Assist delivery managers in resolving roadblocks and escalating issues
- Track program progress and identify potential risks and issues proactively
- Communication and reporting
- Prepare and deliver regular reports on program progress, risks, and issues to Management Team
- Communicate program status and updates effectively to stakeholders across the organization
- Stakeholder management
- Engage with senior leadership and key stakeholders to communicate project status, risks, and issues
- Proactively address and resolve stakeholder concerns and issues
- Drive continuous improvement
- Analyze project performance data to identify areas for improvement in project methodologies and processes
- Implement process improvements and best practices to enhance project efficiency and effectiveness
- Develop and deliver training programs to improve project management skills across the organization
Qualifications:
- Bachelor's Degree in Business Administration, Information Technology, or a related field
- Proven experience in managing PMO functions within complex organization, preferably within the financial services industry
- At least 10 years of experience as a full-time project manager (directly managing the team) in a financial service, banking or insurance industry
- Very conversant with different project management frameworks (e.g. Scrum, PMP, Kanban) and preferably certified
- Strong understanding of project management methodologies (e.g. Agile, Waterfall, Iterative Waterfall, Scrum) and best practices
- Demonstrated experience in handling enterprise or complex application projects
- Proficiency in project management software and tools
- Excellent communications skills (Oral/Written), interpersonal and presentation skills
Other Details:
Rank: Senior Officer
Unit: Enterprise Services Sector / Digital Banking Division
Location: PSBank Center, Makati City