Retail Deposits and Payment Products Junior Officer
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Retail Deposits and Payment Products Division Junior Officer Roles
Position Title: System Support Officer
- Job Summary: The System Support Officer shall be the primary POC for Product Owners identified key projects.
- Specific Duties & Responsibilities:
- · Liaising with ITG partners for the requirements of related projects
- Supporting requirements gathering, testing and implementation of appropriate projects for related products (Deposits, Cards, Payments)
- Providing guidance, advice and support to Product Owners in business requirements, e.g. interpretation of policies and procedures, dealing with unusual situations / requests, clarifications required, problem resolution, etc. and obtain feedback, consider improvement suggestions and implement changes, if appropriate
- Preparing test scripts for Product Owners review
- Conducting testing such as but not limited to User Acceptance Testing, BRC Testing, Operational Readiness Testing and Production Testing
- Assisting in resolving operational problems of Product Owners in situations where systems and procedures are not provided and in ad-hoc situation requiring immediate solution
- Preparing generation of adhoc report requested by the Product Owners
- Planning, analyzing, supervising and scheduling activities test resources required to complete projects
Position Title: Fulfillment Officer