Service Designer

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

 

Position Title: Service Designer BOT

 

Job Summary:

 

  • Responsible for delivering useful products and great experiences to our customers. He/She will look for insights and inspiration from people and other services in the world; and document the reasoning and decisions that validate our approach to the final product or experience.  Through rich and engaging visualizations of the customer experiences, you will create alignment, buy-in, and excitement, ensuring that the whole team works together to make it happen.

 

Qualifications:

 

  • Very strong influential relationship management skills with stakeholders, senior management, colleagues, and external service providers
  • Coordination, negotiation, and persuasion skills
  • Excellent communication skills - can translate technical information and communicate effectively with technical and non-technical stakeholders

 

Other details:

 

  • Rank: Junior Officer
  • Unit: Branch Banking Sector
  • Office Location: Metrobank Plaza, Makai City