Strategic Support Officer

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Position Title: Strategic Support Officer


Job Summary:

The Strategic Support Officer is responsible for assisting the Business Risk Manager in supporting the Consumer Business Sector through the implementation and monitoring of different risk and control activities. He/she leads and guides the business line management and personnel in its risk management responsibilities on a day-to-day basis, specifically identifying, managing and reporting operational risks inherent in the products, activities, processes and systems for which they are accountable. 

Role Exposure:

  • Assess overall level of compliance or non-compliance to the relevant regulations and the Programs being implemented by the Consumer Business Sector
  • Be trained in conducting operational and regulatory risk assessment for the different products and services offered by CBS
  • Enhance your reporting, problem solving, and analytical skills



  • Bachelor’s degree, preferably in Accounting, Management of Financial Institution, Business Administration
  • At least four (4) years work-related experience in a bank or financial institution, preferably in risk management, compliance, operations, audit, or quality assurance functions
  • Good understanding of operational risk and controls, preferably gained through experience in front line, operations, audit or risk roles
  • Knowledge or prior exposure to Consumer Lending products/ services
  • Able to collaborate and work with cross-functional teams
  • Good communication skills, both verbal and written
  • MS Word, Excel, and Powerpoint – Intermediate
  • Good coordination skills
  • Keen to details

 Other Details:

Rank: Junior Officer

Unit: Consumer Business Sector / Strategic Support Division

Location: Metrobankcard, Makati