Customer Service Representative - Personal Loans

Be In Good Hands with Metrobank

Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

Position Title: CBS Customer Service Representative – Personal Loans

Job Summary:

• The position is responsible for answering Inbound calls and performing Outbound calls for Personal Loan concerns. Jobholder is expected to perform telephone assistance efforts following the policies and procedures set within Metrobank.

Qualifications:

• Bachelor’s degree from a College/University
• Good communication skills
• Proficient in various software applications including MS Word, Excel and PowerPoint.
• Target-driven and Customer-oriented
• Willing to extend hours, on shifting schedule (24/7 operations), weekends and holidays
• Fresh graduates and young professionals are welcome to apply

Other Details:

Rank: Staff

Business Unit: CBS – Customer Service Department – Voice Support Services Section

Office Location: MCC, Makati City