Head, UX Strategy and Design Research

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With Metrobank, a meaningful life is within your reach!

 

Position Title: Head, UX Strategy and Design

 

Job Summary: 

The Head of Design creates and clarifies product development strategy, conceptualizes UX ecosystems in ways that manage complexity, and inspires teams to push the boundaries of what’s possible and what works for customers. He/Sha must possess a clear vision for user experience and have the courage to pursue forward-thinking, relevant design in an enterprise environment. The Head of Design also covers working with designers, researchers, product managers, business analysts, developers, business or operations teams to shape the financial service experiences of our customers. As both a maker and a strategic thinker, he/she will help define and drive a culture that puts the customer at the heart of everything.

 

 Role Exposure: 

  • Be exposed to working and collaborating with the Senior Management
  • Take on a meaningful career that puts the Bank's customers first above all else through user research and customer experience
  • Be part of a diverse group that promotes personal leadership while maintaining an environment of work-life happiness and camaraderie 

 

Qualifications:  

  • Approximately 10 years of experience in UX Design, particularly with experience in prototyping and customer understanding
  • With 3 years of experience managing or leading design teams
  • Preferably has worked in both an enterprise environment (corporation or conglomerate) and an iterative, lean (limited resource, fast-paced environment) workflow

 

Other Details: 

Rank: Senior Officer

Unit: Analytics, Brand, Communications, and Marketing Tech Group 

Office Location: PsBank Building, Makati City