Market Research Officer

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Position Title: Market Research Specialist


Job Summary: 

Assist with scoping, creating, and implementing internal & external Market Research to help support the company initiatives and marketing campaigns. He/She will be in charge of gathering customer insights from the target market using quantitative or qualitative research metholodogies. In terms of understanding the market landscape, the marketing research specialist will create marketing barometers summarizing market trends, to allow the team to better understand and communicate with the customer. He/she is responsible for maintaining CSAT scores of internal bank events and internal group output (such as feedback from analytics output, creative output). Maintaining and regularly reporting these metrics will allow the members of the group's growth and improvement.


 Role Exposure: 

  • Gain further exposure on market research with a prestigous banking industry
  • Take part of the meaningful marketing and research process and work with different marketing teams & business units
  • Be part of a diverse group that promotes personal leadership while maintaining an environment of work-life happiness and camaraderie 



  • Knowledgeable on both Microsoft Powerpoint and Excel
  • Skilled in conducting effective interviews and in note-taking
  • Resourceful in desktop research for market and customer insights


Other Details: 

Rank: Junior Officer

Unit: Analytics, Brand, Communications, and Marketing Tech Group 

Office Location: Metrobank Plaza, Makati City