Collections Associate - Mid Range

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Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. 

 

With Metrobank, a meaningful life is within your reach!

 

 

Position Title: Collections Associate - Mid Range

 

Job Summary: 

The role performs collection activities for Mid Range (30-59 days) past due accounts and is responsible for the achievements of the set targets, meeting the set standards collectively with other team members and compliance with policies and procedures. The role is also responsible for assisting the Collections Officer in monitoring the performance of external collection agencies assigned in Mid Range unit through proper coordination, planning, and organizing in order to meet targets. 

 

Role Exposure:

  • Acquire a deeper understanding on the Collections process
  • Enhance your confidence as you deliver excellent customer service to our card users.

 

Qualifications:

  • Bachelor's degree holder; preferably a graduate of any business course
  • Experience in bank or credit card collection is an advantage
  • Experience in dealing with external customers with varying requirements is an advantage
  • Must be detail oriented with superior follow through capabilities

 

Other Details:

Rank: Rank and File

Unit: Consumer Business Sector – Credit Operations Group

Location: Metropark, Pasay