Collections Associate - Mid Range

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Position Title: Collections Associate - Mid Range


Job Summary: 

The role performs collection activities for Mid Range (30-59 days) past due accounts and is responsible for the achievements of the set targets, meeting the set standards collectively with other team members and compliance with policies and procedures. The role is also responsible for assisting the Collections Officer in monitoring the performance of external collection agencies assigned in Mid Range unit through proper coordination, planning, and organizing in order to meet targets. 


Role Exposure:

  • Acquire a deeper understanding on the Collections process
  • Enhance your confidence as you deliver excellent customer service to our card users.



  • Bachelor's degree holder; preferably a graduate of any business course
  • Experience in bank or credit card collection is an advantage
  • Experience in dealing with external customers with varying requirements is an advantage
  • Must be detail oriented with superior follow through capabilities


Other Details:

Rank: Rank and File

Unit: Consumer Business Sector – Credit Operations Group

Location: Metropark, Pasay