Collections Officer

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Position Title: Collections Officer


Job Summary:  

The role is  responsible for maximizing the performance of the Overlimit, Font-End, and Skips Collections team by effectively meeting all call quotas and increasing the company's overall performance and profits through efficient collection strategies and programs. The role is also in charge of monitoring the performance of external skip tracking service providers, including account endorsements.


Role Exposure:

  • Level up your people management skills as you lead a team of customer-focused Collections Associates.
  • Build and sustain your relationships and networks with different internal business units and external partners.



  • Bachelor's degree holder, preferably a graduate of any business course
  • At least 2 years experience in collections, preferably from a credit card company or bank
  • At least 1 year in a supervisory or people manager role


Other Details:

Rank: Junior Officer

Unit: Consumer Business Sector – Credit Operations Group

Location: Metropark, Pasay