Head, Backend Collections (Recoveries, Credit Cards and Personal Loans)

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Job Summary:

The jobholder is tasked to manage and supervise the Recoveries Managers and ensure that agencies’ targets are met as well as to control balances and delinquency of the of non-written-off accounts. He/She provides appropriate strategies to drive and sustain improvement and to achieve collection goals by maintaining flows within desired parameters. Ensures adherence to the existing Collection policies and procedures as well as provisions promulgated by other regulatory bodies.

Qualifications:

  • Bachelor’s degree holder; preferably graduate of business course
  • At least 5 years of collections experience in recoveries preferably from credit card company, bank or collection agencies
  • At least 2 years people management experience preferably handling cards collection recoveries team

 

Other Details:

Rank: Junior Officer

Unit: Consumer Business Sector – Credit Operations Group

Location: Metropark, Pasay City