Head, Backend Collections Unit

Job Summary:

• Manage and supervise the Recoveries Managers and ensure that agencies’ targets are met as well as to control balances and delinquency of the of non written-off accounts.
• Provide appropriate strategies to drive and sustain improvement and to achieve collection goals by maintaining flows within desired parameters.
• Ensure adherence to the existing Collection policies and procedures as well as provisions promulgated by other regulatory bodies

Qualifications:

• Bachelor's degree holder, preferably a graduate of any business course
• At least 5 years of collections experience in recoveries preferably from credit card company, bank or collection agencies
• At least 2 years people management experience preferably handling cards collection recoveries team
• Can travel to various locations within the Philippines when needed

Other Details:

Rank: Junior Officer

Unit: Consumer Business Sector – Credit Operations Group/Collections and Recoveries

Location: Metropark, Pasay City