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Talent Magnet - Collections and Recoveries Job Openings
Be #InGoodHands with Metrobank
Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.
With Metrobank, a meaningful life is within your reach!
Job Openings:
Senior Officer:
Secured Collections Head
Junior Officer:
Head, Payment/Hardcore Unit (Credit Cards)
Head, Recoveries Backend Collections
Remedial Manager (Home and Auto Loans)
Collections Manager (Personal Loans)
Collections Officer (Credit Cards)
Collection Debt Counsellor (Credit Cards)
Collections Policy and Risk Officer
Inbound and Resolutions Officer
Collections Service Quality Officer
Rank and File:
Collections Associate (Credit Cards, Frontend and Midrange)
Collections Back-Office Assistant
Collections Quality Control Associate
Collections Inbound Specialist
Recoveries Specialist (Credit Cards)
Remedial Specialist (Home and Auto Loans)
Special Accounts Associate (Home and Auto loans)
Role Exposure:
Acquire a deeper understanding on the Collections process
Enhance your confidence as you deliver excellent customer service to our card users.
Qualifications:
Bachelor's degree holder; a graduate of any business course
Experience in banking or credit card business is an advantage
Experience in dealing with external customers with varying requirements is an advantage
For Junior and Senior Officer positions, 2-5 years experience as a people manager is an advantage
Comfortable with doing outbound or inbound calls
Proficient in the following Microsoft applications: Word, Excel, and PowerPoint
Other Details:
Business Unit: Credit Operations - Collections and Recoveries (For Credit Cards, Home, Auto, and Personal Loans)
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