Benefits Services Officer

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!


Job Summary:

The Benefits Services Officer(BSO) is responsible for the administration of benefit programs of the bank by ensuring operating efficiency and quality service delivery consistent with bank policies and procedures. The BSO ensures prompt processing of employee benefit claims in compliance with applicable labor laws and  conducts researches and surveys necessary in the evaluation and recommendation of more effective benefits policies, programs and procedures.


Job Requirements:

1. At least 3 years experience handling benefits

2. Experience dealing with partner government institutions (SSS, Pagibig etc)

3. Experience in automation, introducing and implementing process improvements

4. Excellent communication skills

5. Has customer service and  stakeholder management skills


Other Details

Rank: JAM to Manager

Location: Metrobank Center, BGC

Unit: Human Resources Management Group - Employee Services Division