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Business Development Officer, International Business Department

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Position Title: Business Development Officer

 

Job Summary:

  • Manages and monitors the over-all performance of his assigned area, in terms of business development, meeting volume and value targets, attaining income budget set for the year.

 

Role Exposure:

  • Prepares the necessary materials/inputs in the design and formulation of the unit’s business plans, including any budgetary requirements in coordination with the Business Development Head
  • Identifies prospective clients and conduct calls on remittance companies, exchange houses, recruitment/employment agencies, shipping agencies and directly market the Bank’s remittance products and related services.
  • Sends out Daily FX rates to overseas offices and remittance correspondents.  This shall include managing the FX spread per area of assignment.
  • Works in close coordination with the Business Development Head for the preparation of the periodic evaluation of the performance of remittance correspondents / marketing officers vis-à-vis targets set for the given period, its historical performance, including budget commitments/revisions and the corresponding assumptions and justifications.
  • Monitors, reviews and provides on a regular basis the appropriate pricing strategy that ensures profitability and long-term competitiveness.
  • Regularly meets with industry and government contacts to obtain feedback, market information, and maintain favorable relationships.
  • Performs other related functions that may be assigned from time to time.

 

Qualifications:

  • 2–4 years in banking, fintech, or remittance-related roles
  • Exposure to international remittance operations or cross-border payments
  • Experience in customer service, FX trading, and data-driven reporting
  • Background in business development, financial analysis, or operations
  • Analytical Thinking & Attention to Detail
    • Strong ability to interpret financial data and spot trends, variances, and anomalies
    • Maintains accuracy in reporting, documentation, and partner performance tracking
    • Detail-oriented in managing regulatory tagging and audit-ready records
  • Data Analysis & Visualization
    • Proficient in Excel (pivot tables, formulas, charts)
    • Experience with BI tools (e.g., Power BI, Tableau)
    • Capable of synthesizing data into actionable insights
    • Financial Operations & FX Trading
    • Familiarity with remittance systems and FX trading workflows
    • Experience with BPM processes (PDDTS, RTGS, MT103)
    • Understands the impact of FX movements on remittance flows
  • Customer Service
    • Prior experience in customer-facing roles, preferably in banking or financial services
    • Handles partner inquiries and operational issues with professionalism and urgency
  • Reporting & Documentation
    • Skilled in preparing monthly scorecards and dashboards
    • Maintains organized, audit-ready documentation
    • Supports internal controls and compliance reviews
  • Stakeholder & Partner Coordination
    • Coordinates with internal teams (e.g., Treasury, Compliance, Marketing)
    • Tracks partner performance and supports marketing budget liquidation
  • Multitasking & Time Management
    • Manages multiple priorities across operations, reporting, and partner coordination
    • Works efficiently under pressure and meets tight deadlines

 

Other Details:

Rank: Junior Officer

Unit:  Office of the President / International Offices and Subsidiaries Group / Remittance Marketing Division / International Business Department

Location: The Shops, BGC

Work Set-up: Monday to Friday, Onsite

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