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Change Management Specialist

Be #InGoodHands with Metrobank!

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

Position Title: Change Management Specialist

Role Exposure:

Be part of the digital transformation journey of the bank.
Be trained in translating software requirements into workable programming code and maintain and develop programs for use in business.
Enhance your creative and analytical skills by studying the consumer market and client needs to develop cutting-edge applications.
Focused initiatives on training, certification and workshops for applicable technology, industry standards and professional development needs of the employee.
Fosters an inclusive culture where everyone’s contributions are valued and their voices are listened to.

Job Summary:

The Change Management Specialist acts as a Change Agent for project activities within ITG scope. They provide support to projects and ensure that the introduction of new tools or processes are planned for and executed in a way that users will embrace the change with minimal disruption to their day-to-day activities. They are also involved in in developing and implementing IT processes and ensure compliance to standards.

Role Exposure

Ensures that all phases and deliverables of the change management process are carried out effectively according to plan and outputs are reviewed
Execute change assessment and prepare a change strategy/plan that will provide a consistent approach on handling the change and identify risks and mitigations needed
Conduct Stakeholder Analysis and propose a governance model
Work with the project team to plan and successfully execute activities to support implementation and adoption of the change
Analyzes impact of change to existing processes of the organization and assess the need to create a new process, if the change being implemented requires one
Responsible for management, capturing, sharing and the accessibility of knowledge assets in relation to the change being implemented
Works alongside the project team and stakeholders to promote and optimize usage the knowledge assets to facilitate adoption of change more effectively
Responsible for creating communications content in order to support the implementation and adoption of a change to the organization.
Keeps track of analytics to know how the adoption of change is doing, as well as whether the change being implemented meets the expected outcomes.
Responsible for carrying out adoption measurement activities through surveys and focused group discussions.
Develop, implement and monitor IT processes to help improve operations and overall productivity
Drive Post Mortem and Root Cause Analysis activities to optimize ITG processes and improve productivity.

Be #InGoodHands with Metrobank

Position Title: Change Management Specialist

Role Exposure:

Be part of the digital transformation journey of the bank.
Be trained in translating software requirements into workable programming code and maintain and develop programs for use in business.
Enhance your creative and analytical skills by studying the consumer market and client needs to develop cutting-edge applications.
Focused initiatives on training, certification and workshops for applicable technology, industry standards and professional development needs of the employee.
Fosters an inclusive culture where everyone’s contributions are valued and their voices are listened to.

Job Summary:

Specific Duties & Responsibilities:

Ensures that all phases and deliverables of the change management process are carried out effectively according to plan and outputs are reviewed
Execute change assessment and prepare a change strategy/plan that will provide a consistent approach on handling the change and identify risks and mitigations needed
Conduct Stakeholder Analysis and propose a governance model
Work with the project team to plan and successfully execute activities to support implementation and adoption of the change
Analyzes impact of change to existing processes of the organization and assess the need to create a new process, if the change being implemented requires one
Responsible for management, capturing, sharing and the accessibility of knowledge assets in relation to the change being implemented
Works alongside the project team and stakeholders to promote and optimize usage the knowledge assets to facilitate adoption of change more effectively
Responsible for creating communications content in order to support the implementation and adoption of a change to the organization.
Keeps track of analytics to know how the adoption of change is doing, as well as whether the change being implemented meets the expected outcomes.
Responsible for carrying out adoption measurement activities through surveys and focused group discussions.
Develop, implement and monitor IT processes to help improve operations and overall productivity
Drive Post Mortem and Root Cause Analysis activities to optimize ITG processes and improve productivity.

Apply now »