Deputy Group Head for System Management and Operations
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Position Title: Deputy Group Head for System Management and Operations
Job Summary:
- Responsible for the analysis, design, planning, implementation, and maintenance of all facets of System and Management Operations
- Plans, coordinates, and directs all daily operational activities of Infrastructure, Operations and Service Management Division and provides direction and solutions that enhance mission-critical operations of each division
- Work closely with the IT group head and other key business decision-makers in identifying and implementing cost-effective technology solutions for all aspects of the business
Role Exposure:
- Enhance your Leadership by developing and maintaining the strategic road map, ensuring that information technology capabilities continually support the overall business’s goals and objectives
- Play a strategic role where you coordinate the selection, implementation, and upgrade of the business’s software/applications and services
- Work in a collaborative culture within the division and partners with various departments within the organization
Qualifications:
- Has managed the support side of the IT organization, preferably on a huge organization and ideally on a regulated industry
- Experience on managing the performance and maintenance of production systems, encompassing IT hardware and network infrastructure; service monitoring and support; and application support
- Incident, problem and change management
- Experience in leading big teams (300 to 500 FTEs)
Other Details:
Rank: Senior Officer
Unit: Information Technology Group
Location: Metrobank Center, Taguig City