Field Engineer

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!


Position Title: Field Engineer


Job Summary:

  • Responsible for the timely recovery and repair of IT assetsresponsible for the timely recovery and repair of IT assets  
  • Tests and evaluations of new cost-effective models available in the market, in support for the definition of new technical standards for end-user computing equipment, e.g. desktops, laptops, printers, monitors, scanners, portable UPS etc.


Role Exposure:

  • Be exposed to various existing and new bank IT applications as well as troubleshooting of different platforms and IT-related hardware used by the bank
  • Enhance your customer service skills by handling and providing different ways/approaches on how to address various clients’ IT issues
  • Acquire knowledge in advanced IT solutions and current practices present in the banking industry as well as techniques and tools used to provide innovation and expertise for enablement to a higher IT roles and responsibilities



  • Experience in help desk or desktop support
  • Knowledgeable in computer hardware systems, operating systems, software applications and remote connection systems.
  • With excellent customer service, good oral communication, flexible and a team player, knowledgeable in basic IT concerns/programming


Other Details:

Rank: Staff

Unit: Information Technology Group / Operations Division

Office Location: Zamboanga Node