Fraud Detection Analyst

Be #InGoodHands with Metrobank

 

Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. 

 

With Metrobank, a meaningful life is within your reach!

 

 

Position Title: Jr. Fraud Analyst

 

Job Summary:  

The role is responsible for identifying potential fraudulent transactions, validating suspicious transactions and/or requests with the cardholder or merchant, and prevents additional suspicious transactions while ensuring that the high level of customer service is maintained when interacting with the client. The role is in charge of analyzing and providing sound disposition of judgment calls on cases flagged by different fraud detection tools and cases endorsed by other units. The role is also responsible for preparing reports, fraud database build-up, and coordinating trainings for the unit. 

 

Role Exposure:  

  • Broaden your knowledge on credit card fraud
  • Develop your analytical skills
  • Enhance your communication and interpersonal skills as you deal with internal and external clients

 

Qualifications:

  • Bachelor's degree holder; preferably a graduate of any business course
  • With at least 2 years experience in fraud management from a bank or credit card company
  • Knowledgeable on PRIME application is an advantage
  • Has a broad understanding of the different segments of the credit card business, and has the capacity to relate the unit's operations and performance metrics to the overall business of the company

 

Other Details:

Rank: Rank and File

Unit: Consumer Business Sector – Credit Operations Group

Location: Metrobank Card Center, Makati City