Fraud Strategies & Analytics Officer

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Position Title: Fraud Strategies and Analytics Officer

Role Exposure:

• Develop an in-depth understanding on the fraud management in the banking and financial institution
• Work on challenging and impactful projects that contribute to the Bank's growth and success
• Participate in cross-functional teamwork, fostering collaboration and creativity, and receive personalized career coaching and mentoring to chart your professional growth path
• Enjoy competitive perks and benefits that reward your hard work and dedication

Job Summary:

The Fraud Strategies and Analytics Officer (FSAO) shall assist the Fraud Strategies and Analytics Department Head in managing parameters of the transaction and alerts.

The FSAO shall also responsible for report preparation and generation for Business use.

Specific Duties & Responsibilities

• Assists the FSAD Head in the formulation, validation and implementation of fraud monitoring rules and parameters based on conducted fraud trend analysis and studies.
• Conducts periodic review and evaluation of rule performance to ensure that there is a balance between False Positive Ratio and Detection Rate.
• Performs testing and maintenance of fraud rules and parameters in the fraud monitoring system.
• Monitors availability of daily fraud alerts and program errors are addressed in a timely manner.
• Performs Point of compromise and accounts impacted identification using available analytics tools.
• Employ the use of statistical techniques as means preparing and analyzing fraud reports and trends.
• Prepares and generates accurately and timely report requirements for the Business.
• Performs other duties as assigned.
• Generate accurate and timely reports.
• Generate accurate data mining for trend analysis.
• Identify common points of compromise accurately and timely.
• Create and enhance rule to improve detection rate.

Job Qualifications:

• Bachelor’s Degree in Mathematics, Statistics, Computer Science, Data Science, Business Analytics or other related fields.
• Preferably with experience in SAS, Fraud Management System and/or other statistical tools.
• Preferably with knowledge of Banking products.
• Must be creative and with good analytical skills.
• Experience with fraud cases is a plus.
• Must be willing to report to work even on weekends.
• Must be willing to be assigned on shifting schedule, including graveyard shift, weekends, and holidays.
• Strong Interpersonal skills.
• Strong problem solving skills to address issues and identify mitigated actions.
• Good oral and written communications skills.
• Knowledge in basic computer software applications specifically Microsoft Office Application (Word, Excel, Powerpoint, Outlook).

Other Details:

• Rank: Junior Officer
• Business Unit: Operations Control Group / Fraud Management Division
• Office Location: Metrobank Center, BGC