NETWORK ADMINISTRATOR

This role is open for both iAspire candidates and external talents. We encourage you to refer candidates to this role.

Position Title: Network Administrator

Job Summary:
 

• Responsible for the support, maintenance, administration, and enhancement of the bank's network and telecommunications infrastructure.
• Designs, evaluates, installs, and maintains enterprise network infrastructure solutions to support business and operational requirements.
• Provides technical support and consultation to IT operations, enterprise architecture, service management teams, information security, and subsidiaries.
• Plans, recommends, and implements enterprise-level network infrastructure roadmaps to ensure availability, performance, and security.

Specific Duties & Responsibilities:

• Installs, administers, and maintains enterprise network infrastructure components and telecommunications facilities.
• Ensures network infrastructure availability, performance, and security are maintained within agreed service levels.
• Conducts research on network security, routing, switching, and emerging technologies to improve infrastructure resilience and cost efficiency.
• Provides technical support and consultancy services to internal stakeholders and subsidiaries.
• Delivers second-level support for network-related incidents and coordinates vendor support when required.
• Investigates infrastructure issues and implements corrective measures to minimize recurring incidents.
• Coordinates with solution providers, vendors, and telecommunications partners regarding product enhancements, fixes, and support requirements.
• Monitors the health and performance of network infrastructure and regularly reports status and capacity concerns.
• Performs maintenance activities, tuning, preventive maintenance, backups, and system housekeeping.
• Maintains accurate and secure infrastructure documentation.
• Provides technical guidance and knowledge transfer to other network administrators.
• Conducts root cause analysis and recommends long-term solutions to operational issues.
• Identifies automation opportunities for recurring operational tasks.
• Recommends and implements monitoring tools and improvements to address infrastructure visibility gaps.
• Performs capacity planning and forecasting to ensure infrastructure scalability and timely resource allocation.
• Performs other related functions that may be assigned from time to time.

Qualifications:

• Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or related field.
• At least 3-5 years of experience in network administration, network infrastructure support, or telecommunications management.
• Strong knowledge of network technologies, including routing, switching, WAN/LAN, and network security.
• Experience in troubleshooting and maintaining enterprise network infrastructure.
• Knowledge of infrastructure monitoring, capacity planning, and performance management.
• Experience working with vendors and telecommunications service providers.
• Strong analytical, problem-solving, and communication skills.
• Network certifications (e.g., Cisco CCNA/CCNP, CompTIA Network+) are an advantage. 

Other Details:

Rank: Junior Officer

Unit: Information Technology Group / Infrastructure Division / Network Services Department
Location: Metrobank Center, BGC