REMITTANCE SERVICES ASSISTANT
Be #InGoodHands with Metrobank
Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!
Position Title: Remittance Services Assistant
Job Summary:
Investigates various problems regarding the transmission of remittances and pertinent documents such as passbooks, certificates of time deposits, account opening documents; responds to inquiries and tracers from remitters, beneficiaries, foreign branches, subsidiaries, remittance tie-ups, correspondent banks and remittance centers. Attends to customer inquiries and sends data for the remittance feedback/confirmation through the inquiry/feedback system.
Role Exposure:
- Exposure to international banking transactions, systems, and infrastructure related to international remittance services.
- Opportunities to harness & develop personal skills in interpersonal relations, communication, problem-solving, and customer service.
- Acquire knowledge in AML policies, procedures and other banking regulations related to international banking transactions.
Qualifications:
- Graduate of any 4-year business course
- Has good oral and written communication skills
- With good interpersonal skills
Other Details:
Rank: Staff
Business Unit: Products, Channels, and Overseas Banking Group | Remittance Marketing Division
Location: Metrobank Center, BGC