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REQUIREMENTS ANALYST

Be #InGoodHands with Metrobank!

 

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

 

Position Title:  Requirements Analyst

 

Job Summary: 

The Requirements Analyst works under the general direction of the Department Head or Section Head.

 

 

Role Exposure: 

  • Collaborates with developers to confirm feasibility of the application changes and explore other options that will best address the business need and objectives. · Provides support for UAT and implementation when needed.
  • Assess the real system problems needing resolution during user acceptance test versus user problem.
  • Gathers and analyzes recurring requests data on a periodic basis that will be used by Service Management departments for assessment of feasibility of conversion to service catalogue.
  • Review submitted requests and requirements for conversion into service catalogue. Coordinates with other Service Management department or ITG Division to complete the definition of the service catalogue and update the Service Catalogue Manual accordingly.
  • Identify process improvements and initiate roll-out for adoption within Service Management Division.
  • Participates in service transition activity planning. Reviews submitted service transition checklist of applications by other IT Delivery units and oversees the activities and acceptance by the receiving Service Management department.
  • Prepares reports to support Service Management department to manage the delivery of application support, maintenance and ticket resolution. 
  • Reviews the documentation outputs of other Requirements Analysts where needed or assigned.
  • Trains and guides, as needed, other Requirements Analysts on the Department and Division function, guidelines and processes to be followed, application functionality and features and related business processes.
  • Performs other related functions that may be assigned from time to time. 

 

 

Qualifications

  • With at least 3 years’ experience or plus in programming languages such as but not limited to:
  • Relational database management systems - SQL, Oracle PL/SQL, MySQL, MS SQL
  • Web Development/UI: ASP.NET, VB.NET, Java/Javascript/JS/J2EE, HTML
  • Digital Technologies: iOS, Android programming
  • Middleware: Websphere, Weblogic, Oracle ESB 11g / 12c
  • Other programming or scripting languages: C#, C++, Unix scripting, PowerShell, Python
  • Others: ReactJS, NodeJS, Redis, keycloak, Mulesoft

 

Other Details:

Rank:  Junior Officer

Unit:  Information Technology 

Location: Metrobank Center, BGC Taguig

Job Summary

The Requirements Analyst works under the general direction of the Department Head or Section Head.

 

Specific Duties & Responsibilities

  • Collaborates with developers to confirm feasibility of the application changes and explore other options that will best address the business need and objectives. · Provides support for UAT and implementation when needed.
  • Assess the real system problems needing resolution during user acceptance test versus user problem.
  • Gathers and analyzes recurring requests data on a periodic basis that will be used by Service Management departments for assessment of feasibility of conversion to service catalogue.
  • Review submitted requests and requirements for conversion into service catalogue. Coordinates with other Service Management department or ITG Division to complete the definition of the service catalogue and update the Service Catalogue Manual accordingly.
  • Identify process improvements and initiate roll-out for adoption within Service Management Division.
  • Participates in service transition activity planning. Reviews submitted service transition checklist of applications by other IT Delivery units and oversees the activities and acceptance by the receiving Service Management department.
  • Prepares reports to support Service Management department to manage the delivery of application support, maintenance and ticket resolution. 
  • Reviews the documentation outputs of other Requirements Analysts where needed or assigned.
  • Trains and guides, as needed, other Requirements Analysts on the Department and Division function, guidelines and processes to be followed, application functionality and features and related business processes.
  • Performs other related functions that may be assigned from time to time. 

Location

Metrobank Center BGC 

 

Qualifications:

With at least 3 years’ experience or plus in programming languages such as but not limited to:

· Relational database management systems - SQL, Oracle PL/SQL, MySQL, MS SQL

· Web Development/UI: ASP.NET, VB.NET, Java/Javascript/JS/J2EE, HTML

· Digital Technologies: iOS, Android programming

· Middleware: Websphere, Weblogic, Oracle ESB 11g / 12c

· Other programming or scripting languages: C#, C++, Unix scripting, PowerShell, Python

· Others: ReactJS, NodeJS, Redis, keycloak, Mulesoft

Apply now »