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Swift Operations Officer

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Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With

Metrobank, a meaningful life is within your reach!

 

 

Position Title: Swift Operations Officer

 

Job Summary:
 Supervises the secured and efficient operations of all foreign / local SWIFT and messages authentications facilities of the bank.

 

Specific Duties & Responsibilities:

  • Supervise day‑to‑day SWIFT shift operations to ensure secure and efficient message processing.
  • Authenticate incoming and outgoing SWIFT messages requiring manual verification.
  • Perform SWIFT transaction screening (OPAC, high‑risk hits) and validate false positives.
  • Manage SWIFT applications, including system upgrades, backups, archiving, and log reviews.
  • Support business units with SWIFT concerns, format updates, and operational inquiries.
  • Assist international branches (e.g., MB Korea, MB Tokyo) in troubleshooting SWIFT system issues.
  • Oversee RMA establishment and Telegraphic Test Key arrangements with financial institutions.
  • Handle upload and download of MT940/950 statements for internal systems such as FTP‑IM and RFE.
  • Monitor SWIFT server room environmental conditions to maintain operational integrity.
  • Contribute to Business Continuity Plan development and implementation.
  • Extract data from SWIFT systems and generate regular reports for management and business units.
  • Support the SWIFT Customer Security Program and perform required KYC self‑attestation activities.

 

Qualifications:

  • Experience in SWIFT operations (preferred) or an IT technical background related to SWIFT systems.
  • Degree in BSIT, Computer Science, BSBA, or other IT‑related courses (ideally 60% technical / 40% banking).
  • Strong risk awareness and understanding of a zero‑tolerance error environment.
  • Mature and adaptable mindset; able to work in a highly critical operations setting.

 

Other Details:

Rank: Junior Officer

Unit: ESS / Operations Group / Check Clearing & Settlement Division / Swift Operations Department
Location: Metrobank Center, BGC

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